The Boring Stuff: Privacy Policy & T’s and C’s

 

1. Definitions:

– Supplier refers to Everyday Adventure (Pty) Ltd t/a OrangeADV.co.za

– Customer refers to any individual or entity placing an order on OrangeADV.co.za.

– Goods refer to any product or service available for purchase on OrangeADV.co.za.

2. Acceptance of Order:

All orders placed by the Customer are subject to acceptance by the Supplier. An order is considered accepted only when the Supplier provides a confirmation of acceptance in writing (including electronic communication such as email). The Supplier reserves the right to decline any order at its sole discretion.

3. Pricing:

All prices listed on OrangeADV.co.za are subject to change without notice. Prices are inclusive of VAT, unless otherwise stated.

4. Errors and Omissions Excepted (E&OE):

All information provided on OrangeADV.co.za, including but not limited to prices, product descriptions, and images, is subject to errors and omissions. The Supplier shall not be liable for any errors or inaccuracies and reserves the right to correct any errors or omissions at any time without prior notice. The Supplier also reserves the right to cancel or modify any order affected by such errors or omissions.

5. Payment:

Payment must be made using one of the approved methods listed on OrangeADV.co.za. Goods will not be dispatched or services rendered until full payment is received and verified.

6. Delivery:

The Supplier will endeavor to deliver Goods within the specified time frame, but delivery times are estimates and cannot be guaranteed.

7. Returns and Refunds:

Refunds will be processed within seven (7) days, provided the item is returned in the same condition as it was sent. If the Supplier has correctly supplied the Goods as per the order, the Customer will be required to pay a R249 return fee to cover courier costs.

It is the Customer’s responsibility to ensure that the item they purchase is suitable for their bike. While we will try to accommodate returns where possible, it remains the Customer’s responsibility to verify fitment before purchase.

8. Warranty:

All Goods come with a standard six-month warranty against manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, or improper installation. If an item is found to be defective within the warranty period, we will repair or replace it at our discretion.

9. Limitation of Liability:

The Supplier’s liability in connection with any sale shall be limited to the purchase price of the Goods in question. The Supplier shall not be liable for any indirect, special, incidental, or consequential damages arising out of any transaction.

10. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Changes to Terms and Conditions:

The Supplier reserves the right to amend these terms and conditions at any time. Changes will be effective when posted on OrangeADV.co.za.

12. Severability:

If any provision of these terms and conditions is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13. Entire Agreement:

These terms and conditions, together with the Supplier’s Privacy Policy and any order confirmation provided by the Supplier, constitute the entire agreement between the Supplier and the Customer regarding sales on OrangeADV.co.za.

Privacy Policy

Consent to Collect and Process Personal Information

I/we hereby voluntarily give my consent and authorise Everyday Adventure (Pty) Ltd t/a OrangeADV.co.za (hereafter referred to as the Service Provider) to collect and process my personal information for the specific purpose of facilitating the sale and delivery of products through the website.

Notification regarding personal information (section 18 of POPI):

  • What information is being collected and processed? General information required for an e-commerce purchase, which includes your name, email address, phone number, and delivery address.
  • Who is the responsible party? Everyday Adventure (Pty) Ltd t/a OrangeADV.co.za.
  • Why will the information be processed and what is the purpose thereof? To process and deliver products ordered via our website.
  • Is the information given voluntarily? Yes.
  • What are the consequences of failure to provide information? We may be unable to process your order.
  • How is the information being processed? The information will be provided by you when you place an order on our website.
  • Where is the information being processed? We process the information remotely through our website and secure internal systems.
  • Will the information be given to anyone else? Your information will only be shared with third-party service providers essential to fulfilling your order (e.g., couriers and payment processors). These providers are contractually bound to protect your information in compliance with our policies and legal requirements.

Your Rights:

  • You have the right to access and rectify your personal information.
  • You have the right to object to the processing of your personal information as per section 11(3) of the Protection of Personal Information Act, 4 of 2013.
  • You have the right to lodge a complaint with the Information Regulator.
  • You may request whether information is held on you and obtain a copy thereof (a fee may be payable).
  • You may request that your information be corrected or deleted in accordance with legal provisions.

Security and Retention of Personal Information:

Your personal information will be stored securely and retained only for as long as necessary to fulfill the purposes outlined above. Once no longer required, it will be securely deleted or anonymized in compliance with applicable laws.

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy.